All items are shipped using the United States Postal Service and are shipped usually within 24 hours.
If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Returns must be unworn, in the state you received them, and in the original packaging). With Heltebrake Art 30 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
Return With Heltebrake Art - It's Easy:
You can return your purchase for up to 30 days from the purchase date
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is free if product is defective or wrong product. You will be provided with a pre-paid USPS domestic label to return the purchase to us.*
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 30-day return policy, all returns will need to be received and processed by our warehouse within 30 days of purchase.
*Please note to use our pre-paid labels, shipments must be sent from the United States.